Meet Their Needs, Exceed Their Expectations!

Now that we have a solid definition of servant leadership to work from, and we’ve looked at some servant leadership practices that will help us meet the needs of our team members based on their own behavioral style, let’s close the loop with some final thoughts on how we can move this...

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Specific Details and Time to Complete the Task

Having looked ways we can truly serve the needs of our team members with each of the first three behavioral styles - DRIVEN, INSPIRING, and SUPPORTIVE - to this point, let’s close the loop with the final 25% of the population; the ones who tend to be Reserved and Task-Oriented. Please...

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Make Sure Our Help Really Helps...

As we’ve discussed leading up to this point, becoming an effective servant leader certainly involves exemplifying several specific characteristics but even those can be interpreted quite differently depending on the behavioral and communication style of the individual we’re attempting...

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Helping Them Achieve Results

I remember seeing a Marriott commercial a while back that closed by saying something along the lines of “we treat our guests like we’d want to be treated.” Ties right in with what nearly all of us know as The Golden Rule, huh? Around that same time, a friend of mine had shared...

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Exemplifying Servant Leadership

When I trained teams on behavior-based safety across North America, a point we always covered was that you can’t see someone’s attitude or their emotions but we can get a solid read on their attitude and their emotions by observing their behavior. Today as Cindy and I provide ...

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Champions of Servant Leadership

As I dug a bit deeper into the SHRM article I referenced last time, I liked how they tied servant leadership back to early Eastern culture citing Laozi, a 5th century Chinese philosopher as suggesting that “when the best leaders finished their work, their people would say ‘we did it...

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The Majority are Transactional Overseers?

So now that we’ve established that not everyone defines servant leadership the same way, let’s build a little bit stronger foundation for all that this idea really involves before we start studying some characteristics we can work to incorporate into our own leadership styles or...

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It’s Not MY Problem!

I’m probably having more fun than I should be as I pick the images I use when posting these. Still thinking of Shrek and the Lord Farquaad character, I used a donkey for the last one; partly because I liked the movie that much and partly because someone acting like that in a leadership role...

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Do as I Say, Not as I Do...

As I uploaded the last post, I had to force myself not to use a fairly recent mugshot of one of the folks I referenced. I opted for an image that reminded me a bit of the Lord Farquaad character in Shrek… With the picture of that vertically challenged villain now in your head, let’s...

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Qualities of a Bad Leader

We started down this path by looking at some of the Essential Qualities of Leadership then we took a hard look at the importance of Leadership in Management. Since we have the foundation in mind, let’s dig into a few of the qualities of a bad leader so we have just as clear a picture of...

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The New Sheriff in Town?

Last time we looked at some of the challenges we may face when we move into a new position of authority, and leadership responsibility, for a team of folks who had previously been our peers. But what if that’s not the situation we’re in? What if our first day with the organization is...

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Show’em Who’s Boss!?

I closed last time by promising to share some things that just about anyone can apply to earn genuine influence and lead the team they supervise or manage more effectively. While that may seem like a pretty lofty promise, I really believe it’s much simpler than it’s usually made out...

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